Introducing our key persons                 Susan Chen joined NetEase as Chief Operating Officer in June 2000. Formerly, Chen worked as Vice President of Marketing for FarEasTone, a joint venture between US AT&T and Taiwan's Far Eastern Group.   As a core member on the FarEasTone start-up team, Chen helped the Taiwan mobile operator establish one of Taiwan's best marketing teams. They brought many innovative developments to Taiwan's communications industry including the introduction of the dual-band GSM system, the launch of FETnet, a Chinese WAP portal, and a mobile banking service.   Chen's sales and marketing experience also includes six years at American Express where she launched the American Express credit card, American Express Consumer Banking, Amex Insurance Agent Company and Amex Membership Rewards in Taiwan. Prior to that, she worked for eight years at Johnson & Johnson Taiwan where she acquired expertise in consumer packaged goods.   Chen graduated from Taiwan's Tamkang University with a degree in Business Administration.